Last updated: 17 August 2026

Golden Living Daily operates this website, including all related information, content, features, tools, products and services, in order to provide visitors and customers with a curated online shopping and information experience.

This Privacy Policy explains how Golden Living Daily collects, holds, uses and discloses personal information when you visit or use our website, make a purchase, interact with our content, submit information to us, or otherwise communicate with us.

For the purposes of this Privacy Policy, references to "we", "us" and "our" mean Golden Living Daily. References to "you" and "your" mean a visitor, customer, subscriber or other person who interacts with our website or services.

This Privacy Policy is intended to reflect our approach to privacy in Australia, including the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to us.

Personal information we collect

"Personal information" means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Depending on how you interact with our website and services, we may collect the following kinds of personal information:

• Contact details, such as your name, email address, phone number, billing address and shipping address.
• Order and transaction information, such as products you view, add to cart, purchase, return or enquire about, as well as order history and payment confirmation details.
• Payment-related information, such as payment method details and transaction confirmations. Payment information may be processed by secure third-party payment providers and may not be fully visible to us.
• Account information, if account features are available, such as login details, preferences, saved information and customer service history.
• Communications, including information you provide when you contact us, submit a form, leave a comment, respond to a survey, or request customer support.
• Marketing preferences, such as whether you have subscribed to email or SMS marketing, clicked on marketing links, or opted out of communications.
• Device and usage information, such as IP address, browser type, device type, pages viewed, referring URLs, approximate location data, cookies, pixels and similar tracking technologies.
• Information from partners and service providers, such as fulfilment, delivery, analytics, advertising, fraud-prevention and customer-support providers.

We generally collect personal information directly from you where practical. We may also collect information automatically through our website or from service providers and advertising partners who help us operate, improve and market our website.

How we collect personal information

We may collect personal information when you:

• visit or browse our website;
• purchase or attempt to purchase a product;
• create or use an account;
• subscribe to emails, SMS messages or other marketing communications;
• fill in forms, quizzes, surveys or comment sections;
• contact us by email or through customer support channels;
• interact with our advertisements, links, cookies or tracking technologies;
• leave a review, comment or testimonial; or
• otherwise provide information to us.

We may also collect technical information automatically through cookies, pixels, tags, analytics tools and similar technologies.

Why we collect, hold, use and disclose personal information

We may collect, hold, use and disclose personal information for the following purposes:

• to operate, maintain and improve our website and services;
• to process orders, payments, shipping, returns and customer enquiries;
• to provide customer support and respond to questions or complaints;
• to personalise your website experience;
• to send service-related messages, such as order confirmations and account notices;
• to send marketing communications where permitted by law;
• to show or measure advertisements, including interest-based or retargeted advertising;
• to conduct analytics, reporting and website performance measurement;
• to detect, prevent and respond to fraud, security issues or misuse of our website;
• to comply with legal obligations, regulatory requirements and lawful requests;
• to enforce our terms, policies and rights; and
• for other purposes notified to you at the time of collection or otherwise permitted by law.

Cookies and tracking technologies

Our website may use cookies, pixels, tags and similar technologies to operate the website, remember preferences, understand visitor behaviour, improve performance, measure advertising and support marketing activities.

Cookies may be set by us or by third parties such as website hosting providers, analytics providers, advertising networks, social media platforms and ecommerce technology providers.

You can usually adjust your browser settings to refuse or remove cookies. However, some parts of the website may not work properly if cookies are disabled.

Marketing communications

We may use your personal information to send marketing communications about products, offers, content or services that may be of interest to you, where permitted by applicable law.

You can opt out of promotional emails at any time by using the unsubscribe link included in our emails or by contacting us at support@goldenlivingdaily.life.

If you opt out of marketing communications, we may still send non-promotional messages, such as order confirmations, shipping updates, customer service responses or legally required notices.

How we disclose personal information

We may disclose personal information to third parties where reasonably necessary for the purposes described in this Privacy Policy. These third parties may include:

• ecommerce, hosting and website technology providers, including Shopify;
• payment processors and fraud-prevention providers;
• delivery, fulfilment and logistics providers;
• customer support providers;
• email, SMS and marketing-service providers;
• analytics and advertising partners;
• professional advisers, such as legal, accounting or compliance advisers;
• related entities, contractors or business partners;
• government agencies, regulators, courts or law enforcement where required or authorised by law; and
• parties involved in a business sale, merger, restructure or transfer of assets.

We do not sell personal information in the ordinary sense of selling customer contact details for money. However, some advertising or analytics activities may involve sharing online identifiers or usage data with advertising partners to measure or personalise advertising.

Shopify and ecommerce services

Our website may be powered by Shopify or other ecommerce and technology providers. These providers may collect and process personal information in order to operate the website, process transactions, provide security, support analytics, improve services and enable ecommerce features.

Information you submit through the website may be transmitted to Shopify and other service providers, including providers located outside Australia.

You can learn more about Shopify's handling of personal information by visiting Shopify's privacy information at:

https://www.shopify.com/legal/privacy

Overseas disclosure

Some of our service providers, technology providers, advertising partners, payment processors, fulfilment partners or support providers may be located outside Australia or may store or process information outside Australia.

The countries where information may be processed can vary depending on the providers we use from time to time. These may include, but are not limited to, the United States, Canada, the United Kingdom, countries in the European Economic Area, New Zealand and other locations where our service providers operate.

Where we disclose personal information overseas, we take reasonable steps to use reputable providers and to protect personal information in accordance with applicable privacy obligations.

Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. You should take care when sending information online and avoid sending sensitive or confidential information through unsecured channels.

If you create an account with us, you are responsible for keeping your login details secure.

Retention of personal information

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, process transactions, comply with legal obligations, resolve disputes, prevent fraud, maintain business records and enforce agreements.

When personal information is no longer required, we will take reasonable steps to destroy it or de-identify it, unless we are required or permitted by law to keep it.

Access and correction

You may request access to personal information we hold about you. You may also request that we correct personal information that is inaccurate, out of date, incomplete, irrelevant or misleading.

To request access or correction, please contact us at support@goldenlivingdaily.life.

We may need to verify your identity before responding to your request. In some circumstances, we may refuse access or correction where permitted by law. If we refuse a request, we will provide reasons where required.

Anonymity and pseudonymity

Where practical, you may choose not to identify yourself or to use a pseudonym when dealing with us. However, this may not be possible where we need your personal information to process an order, deliver products, respond to a request, provide customer support, verify your identity or comply with legal obligations.

Sensitive information

We do not intentionally collect sensitive information unless it is reasonably necessary for our functions or activities and you have consented, or unless collection is otherwise permitted by law.

Sensitive information can include information about health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, criminal record or biometric information.

Please do not provide sensitive information to us unless we specifically request it or it is necessary for your enquiry.

Children's privacy

Our website and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us at support@goldenlivingdaily.life so we can take appropriate steps.

Third-party websites and links

Our website may contain links to third-party websites, platforms, products or services. We are not responsible for the privacy practices, security, content or policies of third-party websites.

If you click a third-party link, you should review that third party's privacy policy and terms before providing personal information.

Complaints

If you have a concern or complaint about how we handle your personal information, please contact us first at:

support@goldenlivingdaily.life

Please include enough detail for us to understand and respond to your concern. We will review your complaint and respond within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted through its website at:

https://www.oaic.gov.au

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements or business operations.

When we update this Privacy Policy, we will update the "Last updated" date at the top of this page. The updated version will apply from the time it is posted on our website unless otherwise stated.

Contact us

If you have questions about this Privacy Policy, our privacy practices, or would like to request access to or correction of your personal information, please contact us at:

Golden Living Daily
Website: https://goldenlivingdaily.life
Email: support@goldenlivingdaily.life